BuddyScooper

Effective Date: February 27, 2026

At BuddyScooper (owned by Brook and Pebble Group LLC), we value the trust you place in us. This policy explains how we collect, use, and protect your personal data.

1. Information We Collect

We collect information provided by you to furnish our services, including but not limited to: your name, contact information (email, phone, address), pet details (names, breeds), and gate access information. Payment information is securely handled by our PCI-compliant third-party processors.

2. How We Use Your Information

Your information is used to schedule visits, provide service notifications, process billing, and communicate about your account or our services. We may also use data for internal analysis to improve our operations.

3. Sharing Your Information

We do not sell or lease your personal information to third parties. We may share data with trusted service providers who assist us in operating our business (e.g., scheduling software, payment processors) under strict confidentiality agreements.

4. Security

We implement industry-standard security measures to protect against the loss, misuse, or alteration of the information under our control. However, no internet transmission is ever completely secure, and we cannot guarantee absolute security.

5. Your Choices

You may update your account information at any time by contacting us. You can also opt-out of promotional communications by following the unsubscribe link in our emails.

6. SMS / Text Messaging

By providing your phone number and opting in during the booking process, you consent to receive SMS messages from BuddyScooper (Brook and Pebble Group LLC), including one-time verification codes and service notifications such as appointment reminders and job updates.

Opt-out: Reply STOP to any SMS message to unsubscribe. You will receive a confirmation and no further messages will be sent. Reply START to re-subscribe.

Help: Reply HELP to any SMS message for assistance, or contact us at woof@buddyscooper.com.

Message frequency: Varies based on your service activity. Msg & data rates may apply.

Data sharing: We will not share or sell your mobile phone number or SMS consent data with third parties for promotional or marketing purposes.